For venues, hospitality & guest networks

Guest Wi-Fi & Captive Portal

Your Wi-Fi. Your welcome. Your terms.

Make your guest Wi-Fi work for your venue. Combine application policies, speed limits, data allowances and access duration into plans and tiers—then welcome guests through your branded portal.

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UAC · User Access Control · Included with NetCollab hardware

Sbendorio Winery guest portal with a branded welcome and two complimentary Wi-Fi plans. — Example venue portal with time, data and speed allowances. Displayed plans are sample venue offers.

Welcome guests in your own style

Give visitors a recognizable, branded place to connect instead of an unexplained login screen.

Build more than a free-or-paid offer

Combine different limits and permissions into tiers, from fair-use complimentary access to paid upgrades with more freedom.

Connect access to your business

Accept payments through Stripe or give guests access with vouchers. Shape the offer around a stay, a visit or a purchase.

A welcome that feels like you

Turn a login screen into your front door.

Personalize your captive portal with your own branding, logo and colors. Shape the welcome with your choice of typography, header and hero image, so connecting to Wi-Fi feels like part of your venue.

Add your logo and venue name to make the portal recognizable.
Match your brand with custom colors, fonts and a hero image.
Keep the next step clear: choose a plan and connect.

Personalize your portal with your branding

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Customize your logo, colors, typography, header and hero image in the portal appearance settings.

Make the portal feel like your venue

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Logo preview inside the portal appearance settings.

Flexible plans are the difference

Create the access your guests need—and the limits your network needs.

Build your own mix of plans and tiers instead of offering everyone the same connection. Combine application policies, throughput limits, data allowances and access duration to balance complimentary service with paid upgrades.

Control applications and categories, such as software updates, ads or streaming.
Set speed, data-volume and time allowances to suit each tier.
Offer higher allowances and fewer restrictions through an upgraded plan.

New tier editor with a default-deny access policy and Maps and Messaging content templates selected. — Example tier allowing messaging and maps through selected content templates.

Ideas for your venue

Example configurations to adapt to your connectivity, guests and business—not fixed packages.

Hotels: make shared bandwidth go further

Offer a complimentary plan with fair-use speed and data limits. Restrict software updates and ads, and streaming where bandwidth is especially scarce. Offer paid tiers with more bandwidth, more usage and fewer restrictions.

Cafés & restaurants: access that follows the visit

Offer 30 or 60 minutes of complimentary Wi-Fi. Guests can then buy more access or redeem another voucher provided with a purchase. Keep free access fair and aligned with customer purchases.

Remote camps & at sea: start with the essentials

Offer complimentary access to supported messaging and map services, with broader access in other tiers. Focus scarce bandwidth on essential everyday connectivity.

Welcome an international audience

11 languages. Translate your plans with AI.

The guest portal supports 11 languages. Use AI to automatically translate your plan content, then review the wording so guests can understand the access you offer.

Keep your plans understandable across languages.
Review translated descriptions for the tone and details of your venue.

English
Simplified Chinese
Spanish
German
French
Italian
Japanese
Korean
Portuguese
Russian
Arabic

Guest portal with Italian navigation, welcome text and access labels; example plan names remain in English. — Italian portal interface. Plan names and descriptions are managed separately from the interface language.

Plan translation list showing descriptions in Arabic, German, English, Spanish, French, Italian, Japanese, Korean, Portuguese, Russian and Simplified Chinese. — Multilingual plan content in the administration interface.

Paid access or a welcome on the house

Turn a purchase—or a voucher—into access.

Offer paid plans through Stripe, or use vouchers to grant guest access. Connect the Wi-Fi offer to how you serve customers, from complimentary access with a purchase to an optional upgrade.

Available now: Stripe payments for paid access.
Vouchers: give guests a way to redeem access, including vouchers provided with a venue purchase.
Planned: PayPal, Mercado Pago and additional regional payment methods as needed. These are not available today.

Stripe sandbox checkout for a sample four-hour internet plan, with contact and payment fields. — Stripe sandbox example, not a live checkout. The displayed price is a sample; payment options depend on the Stripe setup and eligibility.

Assistance inside the workflow

Meet your portal’s AI Agent.

See how the AI Agent fits into your guest-access workflow in a guided product demonstration. Explore its supported tasks with your venue’s needs in mind.

See the Agent in the context of the portal workflow.
Review a real example of a supported interaction.
Discuss which tasks fit your team’s day-to-day operation.

AI Agent panel alongside a new four-hour plan with a one-gigabyte download allowance and 500-megabyte upload allowance. — The Agent alongside a plan configuration. Review the settings before creating the plan.

Two roles included. Room to grow.

Choose your role.
Size your deployment.

NetCollab hardware includes both Guest Wi-Fi & Captive Portal and Network Monitoring & QoX. A slot runs one configured node role; the number of slots determines what you can run at the same time.

Xpresso 1 slot

UAC or Monitor

Choose one role at a time. Both role options are included with the device.

Pro 4 slots

UACMonitorMonitorMonitor

One UAC + three monitoring roles, or four monitoring roles. These are confirmed configuration examples.

Compare hardware →View pricing →

Meet NetCollab Central

Your access network is part of a bigger picture.

Explore facility maps, network diagrams, reports and diagnostics in Central—a separate management and reporting product available in the cloud or on your own network.

Explore NetCollab Central

Build around your network

Find the right fit for your deployment.

Choose your hardware, explore pricing, and discuss your use case with us.

Discuss your deployment →Explore hardware →View pricing →